Data privacy
Subprocessors
Third-party subprocessors engaged by Greenplaces to process personal data on behalf of our customers.
| Subprocessor | Purpose | Categories of data processed | Processing location(s) | Entity / jurisdiction |
|---|---|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure: hosting, compute, storage (S3), database (RDS), secrets management, monitoring (CloudWatch), and AI processing (Bedrock) | Customer data and platform data in managed environments | United States | Amazon Web Services, Inc. (US) |
| Laravel LLC (Vapor) | Serverless runtime and deployment management for AWS | Logs and execution metadata | United States | Laravel LLC (US) |
| Google LLC | Analytics, Workspace (identity + collaboration), and Gemini AI services | Analytics: aggregated usage. Workspace: basic PII. Gemini: used via Google Workspace and the paid Gemini API (not used for model training). | United States | Google LLC (US) |
| Filestack, Inc. | File upload processing | Temporary access to uploaded customer files | United States | Filestack, Inc. (US) |
| Flatfile, Inc. / CSVBox | File transfer, conversion, and structured data ingestion | Temporary access to uploaded customer files | United States | Flatfile, Inc. (US) |
| Deck | Utility data integration and OCR processing of utility bills | Customer-provided documents and credentials | United States | Deck (US) |
| Mailgun | Transactional and in-app email delivery | Email address and message metadata | United States | Mailgun Technologies, Inc. (US) |
| Anthropic PBC | LLM AI services for data extraction, classification, expert workflows, and product development | Customer-provided data included in prompts | United States | Anthropic PBC (US) |
| OpenAI, Inc. | LLM AI services for data classification and processing tasks | Customer-provided data included in prompts | United States | OpenAI, Inc. (US) |
| Sentry | Application logging and monitoring | IP address and limited identifiers (incidental) | United States | Functional Software, Inc. (US) |
| Flare | Application logging and monitoring | Limited identifiers in error context | United States | Flare (US) |
| Jira | Customer support ticketing and issue tracking | Basic PII and support content | United States | Atlassian Pty Ltd (AU) |
Greenplaces provides customers with periodic notifications regarding updates to subprocessors that may process customer data. To receive notice of changes, email security@greenplaces.com.
Changelog
Added 2026-08-11 Added Flatfile/CSVBox, Deck, Mailgun, Anthropic, OpenAI, Sentry, Flare, and Jira. Updated AWS, Laravel, Google, and Filestack descriptions.
Added 2025-01-15 Initial subprocessor list published (AWS, Laravel, Google, Filestack)